{"id":114,"date":"2026-06-18T02:04:57","date_gmt":"2026-06-18T02:04:57","guid":{"rendered":"https:\/\/printurdream.com\/faq\/"},"modified":"2026-06-26T05:57:35","modified_gmt":"2026-06-26T05:57:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/printurdream.com\/es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<style>.fg-faq{max-width:780px;margin:0 auto}.fg-faq details{border:1px solid #e7ebf2;border-radius:10px;margin-bottom:10px;background:#fff}.fg-faq summary{cursor:pointer;padding:16px 18px;font-weight:700;list-style:none}.fg-faq summary::-webkit-details-marker{display:none}.fg-faq summary::after{content:\"+\";float:right;color:#2563eb;font-weight:800}.fg-faq details[open] summary::after{content:\"\u2013\"}.fg-faq .a{padding:0 18px 16px;color:#5b6373;white-space:pre-line}<\/style><div class=\"fg-faq\"><details><summary>What is customizing figurines using photos?<\/summary><div class=\"a\">Customized photo sculptures are personalized 3D miniature sculptures made based on your photos. We transform your face and body into highly intricate sculptures through 3D modeling, printing, and hand drawing.\nEach piece is made from scratch, uniquely crafted to showcase the charm of you or your loved ones.<\/div><\/details><details><summary>How did you turn my photo into a statue?<\/summary><div class=\"a\">We follow a four step process:\n\u2460 You upload your clear photos through the website or WhatsApp;\n\u2461 Our artists will create a 3D model based on your photos and send it to you for confirmation. At the same time, we provide no less than 3 free opportunities for model modification until you are satisfied with the modifications;\n\u2462 We use high-quality resin for 3D printing of statues;\n\u2463 Some of the works are made of full-color resin, hand drawn and precision processed.\nIf we need more angles for your photos, we may contact you. Therefore, don&#039;t forget to leave your contact information.<\/div><\/details><details><summary>Is this a real 3D printed product or a toy?<\/summary><div class=\"a\">Yes, this is a real 3D printed statue made of professional grade resin material.\nIt is not a mass-produced toy. Each item is individually customized based on your photos.<\/div><\/details><details><summary>How to place an order:<\/summary><div class=\"a\">You only need to upload 1-3 clear task photos and your requirement notes through our website, and leave your contact information (preferably WhatsApp, Messenger, Google Mail). We will use these photos to create a 3D model for you, forming a three-dimensional 3D model. We will send you the carved electronic version of the 3D model for confirmation. Once it meets your satisfaction, we will start printing, hand drawing and other steps of production, and finally deliver it to you in good condition.<\/div><\/details><details><summary>What kind of photos should I upload?<\/summary><div class=\"a\">For optimal results, please upload:\n\u2022 Clear front photos\n\u2022 Adequate lighting (no dim or blurry images)\n\u2022 Visible facial details\n\u2022 Optional: Side photos for improved accuracy\nThe higher the quality of your photos, the more realistic the small statues you make.<\/div><\/details><details><summary>Can I choose a posture or clothing?<\/summary><div class=\"a\">Yes. You can request specific postures, clothing, or styles, such as standing\/sitting posture in a suit\/skirt.\nIf not specified, our artists will reproduce your figurine as much as possible based on the photo.<\/div><\/details><details><summary>Will my statue be the same as my photo?<\/summary><div class=\"a\">Our goal is to create highly accurate portraits, but as each statue is handmade, there may be subtle artistic differences. However, we always focus on capturing your facial features, expressions, and personality, so we will make every effort to restore the true appearance of the character.<\/div><\/details><details><summary>How long does it take to make and transport my figurine?<\/summary><div class=\"a\">According to the complexity, \u231b Production usually takes about 14 working days (customized hand drawn sculptures require meticulous attention to detail, so we are not in a hurry to produce)<\/div><\/details><details><summary>How long does transportation take?<\/summary><div class=\"a\">The delivery time depends on your location (standard shipping time: 5-10 working days):\n\u2022 United States: 5-7 days\nEurope: 7-10 days\n\u2022 Other countries: 7-10 days\nOnce shipped, tracking information will be provided.<\/div><\/details><details><summary>Where were these small statues made?<\/summary><div class=\"a\">All statues are designed and produced by our professional 3D modeling and printing team, and our modelers have at least 5 years of rich modeling experience. Every piece of work is a masterpiece of craftsmanship.<\/div><\/details><details><summary>Delivery range of figurines:<\/summary><div class=\"a\">Free global shipping.<\/div><\/details><details><summary>Why is it more expensive than regular toys?<\/summary><div class=\"a\">Because each small statue is:\n\u2022 Personalized customization based on your photos (unique)\n\u2022 Independently conduct 3D modeling\n\u2022 High resolution resin printing\n\u2022 Hand drawn by artists\nThis is not a mass-produced product, but a personalized collectible.<\/div><\/details><details><summary>Can I request modifications after seeing the design?<\/summary><div class=\"a\">Yes, during the 3D modeling stage before printing, we usually allow 1-3 free modification requests.\nAfter reaching your satisfaction, the printing production will begin, and once production begins, the changes will be restricted.<\/div><\/details><details><summary>What if I don&#039;t like the final product?<\/summary><div class=\"a\">Customer satisfaction is very important to us. If there are production issues or significant discrepancies with your photos, we will work with you to resolve or provide solutions.<\/div><\/details><details><summary>Can I cancel the order and get a refund?<\/summary><div class=\"a\">Orders can be cancelled before printing and production begins.\nThis is a customized product, and once the 3D modeling or printing process begins, it may not be possible to cancel due to the customized nature of the product.\nTherefore, unless damaged or defective, refunds are not possible.<\/div><\/details><details><summary>What if the figurine is damaged during transportation due to uncontrollable factors such as external forces?<\/summary><div class=\"a\">We provide free replacement services for any loss, theft, or damage that occurs during transportation. If your statue is damaged upon receipt, please contact us within 24 hours of receiving it and we will work with you to resolve the issue.<\/div><\/details><details><summary>Is this a good gift choice?<\/summary><div class=\"a\">Of course, custom sculptures are very suitable as:\n\u2022 Birthday gift\nAnniversary gift\n\u2022 Wedding gifts\nValentine&#039;s Day gifts\n\u2022 Christmas gifts\nMany customers order it as a meaningful personalized souvenir.<\/div><\/details><details><summary>Do you provide gift packaging?<\/summary><div class=\"a\">Yes, we offer optional gift packaging so you can send it directly as a gift.<\/div><\/details><details><summary>Can I make a pair or a group of family statues?<\/summary><div class=\"a\">Yes, we can create:\n\u2022 Couple Statues\n\u2022 Family Statue\nOwner+pet statue\nJust upload multiple photos on the website and select the corresponding payment option.<\/div><\/details><details><summary>Can I bring pets?<\/summary><div class=\"a\">Yes, we can create customized pet statues based on your photos, including dogs, cats, and other animals.<\/div><\/details><details><summary>Are my photos safe and private?<\/summary><div class=\"a\">Yes. Your photos are only for production purposes and will never be shared with third parties. Without your permission, we will not use them for website display.\nWe respect customer privacy and will handle all images securely.<\/div><\/details><details><summary>What materials were used?<\/summary><div class=\"a\">We use high-quality resin materials for 3D printing to ensure fine details and excellent durability.\nEach small statue is hand carved, polished, and colored to maximize realism.<\/div><\/details><details><summary>Is it durable?<\/summary><div class=\"a\">Yes, resin statues are very durable when handled carefully. They are designed specifically for display, not toys for rough play. It has the following characteristics:\n\ud83d\udca7  waterproof\n\ud83d\udee1\ufe0f  colorfast\n\ud83c\udf1e  lightfast\n\u23f3  permanent preservation<\/div><\/details><\/div>","protected":false},"excerpt":{"rendered":"<p>What is customizing figurines using photos?Customized photo sculptures are personalized 3D miniature sculptures made based on your photos. We transform your face and body into highly intricate sculptures through 3D modeling, printing, and hand drawing. Each piece is made from scratch, uniquely crafted to showcase the charm of you or your loved ones.How did you [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-114","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/printurdream.com\/es\/wp-json\/wp\/v2\/pages\/114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/printurdream.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/printurdream.com\/es\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/printurdream.com\/es\/wp-json\/wp\/v2\/comments?post=114"}],"version-history":[{"count":3,"href":"https:\/\/printurdream.com\/es\/wp-json\/wp\/v2\/pages\/114\/revisions"}],"predecessor-version":[{"id":283,"href":"https:\/\/printurdream.com\/es\/wp-json\/wp\/v2\/pages\/114\/revisions\/283"}],"wp:attachment":[{"href":"https:\/\/printurdream.com\/es\/wp-json\/wp\/v2\/media?parent=114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}