Last Updated: July 2026
At FigureMe, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, communicate with us, or place an order.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices and rights available to you.
By using our website or purchasing our products, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect the following types of information:
- Contact information: name, email address, phone number, and other contact details.
- Order information: billing and shipping address, product selections, order details, and custom instructions.
- Customer photos: photographs and images you upload or provide to us for the purpose of creating your custom figurine.
- Communication information: messages, inquiries, feedback, and other information you provide when contacting us.
- Technical information: IP address, browser type, device information, operating system, pages visited, and other information collected through cookies or similar technologies.
We only request information that is reasonably necessary to operate our website, communicate with you, process your order, and provide our services.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders.
- Create and customize your 3D figurine based on the information and photographs you provide.
- Communicate with you about your order, model approval, revisions, shipping, or customer service inquiries.
- Process payments and prevent fraudulent or unauthorized transactions.
- Improve our website, products, services, and customer experience.
- Maintain website security and comply with applicable legal obligations.
Where required by applicable law, we process personal information based on an appropriate legal basis, such as fulfilling a contract, complying with legal obligations, pursuing legitimate business purposes, or obtaining your consent.
3. Customer Photos and Customization Information
Customer photographs are an important part of our service. We use the photographs and related information you provide to create your custom 3D model and produce your figurine.
Uploading a photograph to FigureMe does not automatically give FigureMe permission to publicly display, publish, advertise, or otherwise use that photograph or the resulting figurine for promotional purposes.
We may need to provide relevant photographs, design information, or order details to service providers involved in 3D modeling, production, quality control, or order fulfillment when reasonably necessary to complete your order.
We ask that you only upload photographs that you have the right or permission to provide to us.
4. How We Share Your Information
We do not sell your personal information as a general business practice.
We may share limited information with trusted third-party service providers when necessary to operate FigureMe and fulfill your order. These may include:
- Payment processors;
- Website hosting and technical service providers;
- Email or customer communication services;
- 3D modeling or production partners;
- Shipping and delivery providers;
- Website analytics and security providers.
These providers may only receive information reasonably necessary for the services they provide.
We may also disclose information when required by law, legal process, court order, or to protect the rights, property, security, or safety of FigureMe, our customers, or others.
5. Payments
Payments made through our website may be processed by third-party payment providers.
FigureMe generally does not directly receive or store your complete payment card number or other full payment credentials. Payment information is handled by the applicable payment provider according to its own privacy policy and security practices.
You should review the privacy policy of the payment provider used for your transaction for more information about how payment information is processed.
6. Cookies and Analytics
FigureMe may use cookies and similar technologies to make our website function properly, remember preferences, understand how visitors use our website, and improve our services.
Some cookies may be necessary for essential website functions, such as shopping, checkout, security, or session management. Other technologies may be used for analytics, performance measurement, advertising, or social media features.
Where required by applicable law, we will request the appropriate consent before using non-essential cookies or similar tracking technologies.
You may also be able to control cookies through your browser or device settings. Disabling certain cookies may affect some website functions.
7. Advertising and Social Media
FigureMe may use third-party advertising and analytics services, such as Meta or similar platforms, to understand website activity, measure advertising performance, and show relevant advertisements.
These services may use cookies, pixels, or similar technologies to collect information about website interactions.
Where applicable, you may have rights to object to or limit certain forms of targeted advertising or the sharing of personal information. The availability of these rights depends on your location and applicable law.
8. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
For example, order information may need to be retained for customer service, accounting, tax, fraud prevention, dispute resolution, or legal compliance.
Customer photographs and customization files may be retained for a reasonable period necessary to complete your order, provide customer support, handle revisions, or resolve potential issues.
When information is no longer reasonably necessary, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal and business requirements.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.
If we become aware of a security incident involving your personal information, we will take appropriate steps as required by applicable law.
10. International Data Transfers
FigureMe serves customers worldwide, and some of our service providers may operate in countries other than the country where you live.
As a result, your personal information may be processed or stored internationally, including in countries that may have different data protection laws from your own.
Where applicable, we will take reasonable steps to ensure that international transfers of personal information are handled in accordance with applicable privacy laws and appropriate safeguards.
11. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of certain personal information;
- Request restriction of certain processing;
- Object to certain uses of your information;
- Request a copy of your information in a portable format;
- Withdraw consent where processing is based on consent;
- Opt out of certain marketing or targeted advertising activities.
For example, California privacy law provides qualifying consumers with rights including access, deletion, correction, and certain opt-out rights.
If you are located in the European Economic Area or another jurisdiction with similar privacy protections, additional rights may apply. Applicable laws may also provide a right to lodge a complaint with a relevant data protection authority.
12. Children’s Privacy
FigureMe is not intended to knowingly collect personal information directly from children who are not legally permitted to provide such information.
If you provide photographs of children as part of a custom order, you should have the appropriate authority or permission to provide those photographs to us.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.
13. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services, including payment providers, social media platforms, shipping services, and other external tools.
We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website technology, business practices, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
15. Contact Us
If you have questions about this Privacy Policy, want to request access to or deletion of your personal information, or have concerns about how your information is handled, please contact us:
FigureMe Email: jimmytrade86@gmail.com Website: https://printurdream.com
We will review privacy-related requests and respond within the timeframe required by applicable law.